Privacy Policy of VPBank NEO

Your privacy is important to VPBank NEO, and we are committed to protecting it. Therefore, we have developed this Privacy Policy. Please take a moment to familiarize yourself with our privacy practices, and feel free to contact us if you have any questions. 

PERSONAL INFORMATION 

Personal information refers to data that can be used to uniquely identify or contact an individual. 

We do not collect, store, or use any personal information when you visit, download, or upgrade our products, except for the personal information you voluntarily provide when creating a user account, submitting an error report, or participating in other related activities. 

We may use the personal information you submit only for the following purposes: to help us develop, deliver, and improve our products and services; to provide higher-quality services; and to manage online surveys or other activities in which you participate. 

We may disclose your personal information in the following circumstances, in accordance with your consent or as required by law: 

     1. With your prior permission; 

     2. As required by applicable laws or regulations within or outside your country of residence, including legal processes or litigation requests; 

     3. In response to requests from public or governmental authorities; 

     4. To protect our legal rights and interests. 

NON-PERSONAL INFORMATION 

Non-personal information is data that does not permit direct association with any specific individual, such as Android ID, memory size, phone model, ROM, installed application names, and package names. 

We may collect and use non-personal information to better understand user behavior, resolve issues related to our products and services, and improve our products, services, and advertising. Such information may include installed application names and package names, installation data, country, device information, and distribution channels. 

If non-personal information is combined with personal information, we treat the combined data as personal information for the purposes of this Privacy Policy. 

PROTECTION OF PERSONAL INFORMATION 

We take reasonable precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. 

When you use certain products or services, or post comments, the personal information you share may be visible to other users and may be read, collected, or used by them. You are responsible for the personal information you choose to submit in these situations. Please exercise caution when using these features. 

PRIVACY QUESTIONS 

If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us. 

We may update this Privacy Policy from time to time. When we make material changes, a notice will be posted on our website along with the updated Privacy Policy.