1. Customers come to VPBank's branch to request tax payment
2. Customers log in to VPBank NeoBiz and initiate payment transaction
3. Customers initiate payment transaction at the Portal of General Department of Customs
- Customers come to VPBank's branch counter to request tax pyment: Customers have an account to transfer at VPBank or pay by cash
- Customers log in to VPBank NeoBiz and initiate payment: Customers need to have an account at VPBank and register for VPBank NeoBiz service
- Customers initiate payment transaction at the Portal of General Department of Customs: Customers need to have an account at VPBank and have a digital signature
- After completing the tax payment, the taxpayer is entitled to fulfill the tax payment obligation immediately. For customers who pay customs duties, customers are allowed to clear customs immediately after payment
- State budget collections include: Customs taxes, fees, charges, late payment penalty, customs fines
